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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JM

JM

October 27, 2026

5  out of  5
rating by JM
"Nikki was awesome! She was kind, fast and efficient
Top notch service 💯"
We responded:
"Thank you so much for your wonderful feedback of us here at Todd Main’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Todd Main’s Insurance Team "
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Jeremy Rollins

October 27, 2026

5  out of  5
rating by Jeremy Rollins
"Nikki has helped tremendously throughout insuring my motorcycle it was fast and easy. I was in and out. With many discounts to save me money compared to other companies."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Gloria Benitez

October 23, 2026

5  out of  5
rating by Gloria Benitez
"I’m so glad I worked with Cesar! He made the whole insurance process so much easier for me and took the time to answer all my questions without making me feel rushed. He was patient, understanding, and genuinely wanted to help me find the best option for my situation. It’s not every day you come across someone who makes you feel comfortable and cared for as a customer. I truly appreciate all his help and would definitely recommend him to anyone looking for insurance!"
We responded:
"Gloria, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lancaster. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Todd Main and Team "
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Gia Borquez

October 22, 2026

5  out of  5
rating by Gia Borquez
"This State Farm is the best! Nikki is so helpful and provides the best customer service. I highly recommend them for all of your insurance needs!"
We responded:
"Thanks so much for the amazing review, Gia! We really appreciate your support here in Lancaster. Just reach out anytime if you need us - we’re here for you. "
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Sharon Aiken

October 21, 2026

5  out of  5
rating by Sharon Aiken
"I wanted to thank Nikki for always being there for us and helping us with any questions or issues we have. She is always so helpful, responsive and always so cheerful. We love working with her!"
We responded:
"Sharon, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Esmeralda Aguiar

October 20, 2026

5  out of  5
rating by Esmeralda Aguiar
"I had a great experience with State Farm thanks to Nikki! She called me to let me know that my bill would be going down and took the time to review our policy to make sure everything was up to date and see if we needed any assistance. It was a courtesy call, and I really appreciated her taking the time to check in with us. Nikki was friendly, helpful, and answered all my questions. It’s great to have someone who genuinely cares about their customers and takes the time to make sure they understand their coverage. Thank you, Nikki, for your excellent customer service!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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M F

October 19, 2026

5  out of  5
rating by M F
"I went into day to add insurance for a used motorcycle that I had just purchased. Nikki was extremely helpful and processed my request very quickly. She also helped me adjust my insurance coverage on another vehicle that I hadn't been riding as much helping me save some money. I really like this office. They don't try and pressure you into jacking up your coverage on vehicles for no good reason. They are always very helpful and I've never had to wait to see an agent."
We responded:
"Wow, thank you for the 5-star review, M! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Cameron Pacheco

October 14, 2026

5  out of  5
rating by Cameron Pacheco
"Just wanted to give appreciation to Ms. Nikki, she helped me remove an old vehicle from my insurance and replace it with my new one with ease, and when I had any confusion she worked everything out step by step for me, such a great worker and left me satisfied"
We responded:
"Cameron, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lancaster. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Todd Main and Team "
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Bruce Chacon

October 13, 2026

5  out of  5
rating by Bruce Chacon
"Nikki is a pleasure to work with informative and knowledgeable."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Margarita Lopez

October 1, 2026

5  out of  5
rating by Margarita Lopez
"I was called by Elena to update my ERC for my home she was very patient with me as I was trying my best to answer all the questions about my house. She also answered a lot of questions that I had as this was my first time doing it. Thank you so much for all your help."
We responded:
"Thank you so much for the 5 stars, Margarita! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Door

October 1, 2026

5  out of  5
rating by Door
"This office is the best! Been here for 20 years but lately only deal with Cesar, so patient and helpful. Thank you Cesar"
We responded:
"Hi Door, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Todd Main, Your State Farm Agent "
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Daniel Romero

September 30, 2026

5  out of  5
rating by Daniel Romero
"Great support and clear/concise updates from Nikki!"
We responded:
"Daniel, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lancaster insurance team! - Your State Farm Agent, Todd Main "
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Jessica

September 29, 2026

5  out of  5
rating by Jessica
"Angela Hiatt at Todd’s office has been my families go to person for years! Anything we need we just call or email! And when we call she sees our names on the caller ID and answers every time! We couldn’t be happier with our service from Angela and team!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Arnold H

September 25, 2026

5  out of  5
rating by Arnold H
"Great office to work with, but I especially have to give a big thank-you to Nikki. She doesn’t miss a beat when following up or helping out with whatever inquiry we have. Thank you x1000, Nikki!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lancaster insurance team. "
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Jillian Jayakumar

September 24, 2026

5  out of  5
rating by Jillian Jayakumar
"Nikki at Todd Main’s State Farm office was very polite. Was very easy to call and was immediately greeted and my needs taken care of. Thank you"
We responded:
"Jillian, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lancaster. "
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Alice Siefert

September 24, 2026

5  out of  5
rating by Alice Siefert
"Todd Main’s office has handled my car, home and now EQ insurance for over 15 years. His employees are responsive and knowledgeable. Nikki is always cheerful and welcoming and is quick to get the “big picture”. Andrew listens patiently and has offered me good advice on many occasions. Great service!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Todd Main’s team. "
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Sean Conroy

September 21, 2026

5  out of  5
rating by Sean Conroy
"When ever I need to call Nikki is always fast, friendly and professional. I highly recommend the Todd Main State Farm Agency!"
We responded:
"Sean, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lancaster. "
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Carlos

September 15, 2026

5  out of  5
rating by Carlos
"Angela Hiatt thank you for helping me in this difficult time, you are very kind, professional and understanding. You really care about your customers and are very helpful excellent service. For anyone that is looking for car insurance or life insurance and much more give her a call you won’t be disappointed. Thanks again 🙏"
We responded:
"Carlos, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lancaster. "
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Carlos Garcia

September 9, 2026

5  out of  5
rating by Carlos Garcia
"Nikki is the best. She makes everything so easy and provides excellent customer service. I would definitely 10 out of 10 times to anyone that I know. Thank you Nikki for all you do!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Donna T

September 8, 2026

5  out of  5
rating by Donna T
"We’ve been with Todd Main State Farm office for years now. I really appreciate how kind their staff is. Usually my husband handles the communication with them but he asked for help to contact them about our new car. Nikki made it very simple and easy. She was very nice and understanding. It was a short call but it was also a no-stress experience."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lancaster to know you had such a great experience with us. "
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Leslie Quintero

September 4, 2026

5  out of  5
rating by Leslie Quintero
"I had such a great experience with Elena Miranda here at State Farm! She was extremely knowledgeable, attentive, and took the time to answer all of my questions and explain my options! She looked out for my best interest and helped me find some of the best rates on the market. The entire process was easy and stress-free, and I really appreciated the level of customer service I received. I highly recommend to anyone looking for great coverage and rates!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Todd Main’s team. "
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Leor Ram

September 3, 2026

5  out of  5
rating by Leor Ram
"Angela Hiatt at the Lancaster State Farm office has been fantastic to work with. She's friendly, responsive, and takes the time to explain coverage options clearly. I always feel like I'm in good hands. Highly recommend!"
We responded:
"Leor, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jingo Olaes

September 1, 2026

5  out of  5
rating by Jingo Olaes
"Been with this State Farm since I moved here in the Antelope Valley a few years ago. And it’s been an amazing experience. I’ve been working with Nikki who is my go to point of contact and she is so awesome. She makes sure I’m aware of everything and always looking to find me a discount"
We responded:
"Thanks so much for the amazing review, Jingo! We really appreciate your support here in Lancaster. Just reach out anytime if you need us - we’re here for you. "
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Diana Molina

September 1, 2026

5  out of  5
rating by Diana Molina
"In my quest to secure a reliable insurance provider, I diligently sought quotes from various sources. While I received numerous responses, I found myself in a state of uncertainty. Fortunately, Elena arrived to provide invaluable assistance. Her exceptional kindness and approachable demeanor created a comfortable atmosphere. Elena’s expertise and helpfulness were evident throughout the process. She went above and beyond by meticulously explaining each aspect and addressing every question I had. This comprehensive approach instilled a sense of confidence and assurance in my decision-making process. Thank you so much Elena!!🫶"
We responded:
"Thank you so much for your wonderful feedback of us here at Todd Main’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Todd Main’s Insurance Team "
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William Sonderman

August 31, 2026

5  out of  5
rating by William Sonderman
"Spoke with Chad, answered all my questions and was a great help!"
We responded:
"William, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lancaster. "