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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Bjorge

April 7, 2026

5  out of  5
rating by Michael Bjorge
"Nikki has been one of the reasons we Stay with State Farm she is so helpful and understanding! She answers all our questions and makes sure we have the right coverage. So glad Todd added her to his office when Mike Irwin retired !!!"
We responded:
"Thank you for taking the time to leave such a great review, Michael. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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herbert Garcia

April 6, 2026

5  out of  5
rating by herbert Garcia
"Nikki is very friendly and always willing to help. I’ve been doing business with her for over 5 years now. I’m very happy with the services and prices are very reasonable"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Todd Main’s Team! We deeply appreciate your kind words here in Lancaster . "
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Valerie Orcutt

April 3, 2026

5  out of  5
rating by Valerie Orcutt
"Nikkie at State Farm was great. I had a payment go to the wrong account, and she helped me get it all straightened out. She went above and beyond."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Todd Main’s Team. "
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Ashton F.

April 3, 2026

5  out of  5
rating by Ashton F.
"Great team, very helpful during my time in CA. Nikki was very patient and attentive. 10/10"
We responded:
"Thank you for the fantastic review, Rashad! We are always here to help with your insurance needs here in Lancaster . "
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Santiago Aguado

April 1, 2026

5  out of  5
rating by Santiago Aguado
"Cesar was awesome, helped me get insurance on my first car, just got my license so everyone was expensive but Cesar found a plan that fit me best!!"
We responded:
"Thank you for the amazing review, Santiago! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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jasmine martinez

March 31, 2026

5  out of  5
rating by jasmine martinez
"I had a great experience with Cesar. He helped me add my new car to my insurance plan and worked with me to find the best rates for my situation.He was friendly, professional, and took the time to explain everything clearly, making the whole process easy and stress-free. You can tell he genuinely cares about his clients. I highly recommend him!"
We responded:
"Thank you for the fantastic review, jasmine! We are always here to help with your insurance needs here in Lancaster . "
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Debora Merrell

March 17, 2026

5  out of  5
rating by Debora Merrell
"Nikki is fantastic!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Debbie McBee

March 17, 2026

5  out of  5
rating by Debbie McBee
"I needed to update some Certificates of Insurances for my business and I had the good fortune to connect with Nikki. She was efficient, professional and extremely personable. Her questions and guidance further confirmed why I trust Todd Main’s office for all my personal and business insurance needs. Thank you Nikki for fabulous customer relations service. You made a part of my day just a little easier🌺"
We responded:
"Thank you for the 5-star review, Debbie! Here on State Farm Agent Todd Main’s Team, we are proud to serve our community and appreciate your recognition. "
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Stephanie Lee

March 13, 2026

4  out of  5
rating by Stephanie Lee
"Great agent. Work well with filing claims and they get your car repairs done very quickly. I have been a customer for 13 years plus and I’ve been satisfied with all aspects of their service. Nikki is especially great with taking care of all my needs."
We responded:
"Stephanie, thank you for your great review of State Farm Agent Todd Main’s Team here in Lancaster. We genuinely appreciate your review, Stephanie. We strive to exceed your expectations for all things insurance here at our Lancaster office! "
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Randee Haro

March 11, 2026

5  out of  5
rating by Randee Haro
"I received from Nikki the great news, she updated me on a policy rate is dropping coming in May when policy renews, I’m excited to hear this saves me some $$ each month. Nikki has always been super professional, kind and courteous especially when it comes to policy changes..Thank you Nikki"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Todd Main’s Team. "
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martin bueno

March 11, 2026

5  out of  5
rating by martin bueno
"Called to update my policy and Nikki, helped me out. She helped me replace a vehicle and was friendly and very helpful, and fast all over the phone. Would call and ask her for her again she was on it and had everything done in less than 15m and I got my temporary ID cards sent fast to my email."
We responded:
"martin, thank you for your wonderful review of State Farm Agent Todd Main’s Team!"
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Susan Maas

March 11, 2026

5  out of  5
rating by Susan Maas
"Cesar was very knowledgeable, and patiently worked hard with us to find ways to save on our Homeowners insurance. He was very thorough, honest, and professional. I so appreciate having an agent I can trust!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Todd Main’s Team! We deeply appreciate your kind words here in Lancaster . "
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Salvador

March 10, 2026

5  out of  5
rating by Salvador
"Cesar me ayudo con seguro de vida para mis hijos y el seguro de caro' gracias cesar!"
We responded:
"Salvador, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Todd Main’s Team!"
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Vanessa Festa

March 7, 2026

5  out of  5
rating by Vanessa Festa
"Cesar was very knowledgeable, friendly, and efficient. The entire process of setting up my insurance was easy and hassle-free. He provided several options and took the time to answer all of my questions."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Todd Main’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Greg Ward

March 6, 2026

5  out of  5
rating by Greg Ward
"Nikki is the best! I mean the best ever! Very patient, extremely helpful, super easy to talk to. I could keep going on and on. Thank you for the help getting my brand new vehicle added to the insurance policy."
We responded:
"Thank you for taking the time to leave such a great review, Greg. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Carol Guinn

March 6, 2026

5  out of  5
rating by Carol Guinn
"Nikki at Todd Main insurance is always beyond helpful when I need her. She is knowledgeable and efficient as well as kind! She helped me with my home insurance."
We responded:
"Thank you for the 5-star review, Carol! Here on State Farm Agent Todd Main’s Team, we are proud to serve our community and appreciate your recognition. "
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Angelica Chong

March 4, 2026

5  out of  5
rating by Angelica Chong
"Nikki was amazing to talk to. She was able to fix my monthly rate and she was very knowledgeable about the things I needed. Love her🫶🏼🫶🏼"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Todd Main’s Team. "
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Annette Antonio

March 2, 2026

5  out of  5
rating by Annette Antonio
"Nikki made it very easy to add and remove a car from my policy. She clearly explained the changes and made sure I understood everything. She was friendly, professional, and extremely helpful throughout the process. Great customer service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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mamis jwls

March 2, 2026

5  out of  5
rating by mamis jwls
"I love tge serviced,from farmers insurance, always very professional, informative, very friendly n understanding, they provide excellent services, i have spoken, to Nikki n she is so nice n kind ,its great to have that type of humanity around, prices n services tge very best ,thank you so much fir your services, Artemiza ha newton."
We responded:
"mamis, thank you for your wonderful review of State Farm Agent Todd Main’s Team!"
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Michelle Opela

March 1, 2026

5  out of  5
rating by Michelle Opela
"I called to get a quote for my car I had the pleasure of speaking with Elena, she was super helpful and very sweet. Thank you Elena for all your help!"
We responded:
"Michelle, thank you for your wonderful review of State Farm Agent Todd Main’s Team!"
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Nadia Favela

February 27, 2026

5  out of  5
rating by Nadia Favela
"Angela made the process of getting car insurance very clear and simple."
We responded:
"Thank you for your kind review of State Farm Agent Todd Main’s Team. We appreciate it!"
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Jeremiah Calhoun

February 27, 2026

5  out of  5
rating by Jeremiah Calhoun
"Angela was the absolute best, she did an amazing job at helping me with my car insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Todd Main’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Bren Coy

February 25, 2026

5  out of  5
rating by Bren Coy
"Thanks Nikki! She was very nice, professional, and quickly assisted with adding my mileage info for my policy."
We responded:
"Thank you for your kind review of State Farm Agent Todd Main’s Team. We appreciate it!"
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amdekk

February 25, 2026

5  out of  5
rating by amdekk
"Nikki proactively reached out to me to discuss possible premium rate decreases. She was able to quickly lower my rate and of course this was greatly appreciated! Excellent customer service!!"
We responded:
"amdekk, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Todd Main’s Team here in our Lancaster office. "
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Rosemarie Rafter

February 24, 2026

5  out of  5
rating by Rosemarie Rafter
"Nikki was amazing! She was very helpful when I needed assistance. She was very easy to talk to and very friendly. It’s so nice to call in and talk to someone knowledgeable and friendly. Nikki made me laugh with her reassuring tone. Thanks again Nikki."
We responded:
"Rosemarie, thank you for your wonderful review of State Farm Agent Todd Main’s Team!"